Who this may suit
People and businesses seeking migration assistance in Point Cook and Melbourne’s west.
Key considerations
- Point Cook office: C 5, Level 1, 2 Main St, Point Cook VIC 3030.
- Call 1800 462 188 to discuss the next step or confirm appointment arrangements.
- Check the consultation scope and any fee before booking.
Contact the Point Cook office
The office address is C 5, Level 1, 2 Main St, Point Cook VIC 3030. The main contact number is 1800 462 188. Confirm the appointment arrangements with the team before travelling to the office.
Use Book Consultation to open our guided enquiry form, which routes enquiries to the appropriate consultation option. Check the scope and any stated fee before confirming a booking.
View contact and appointment options →
For individuals and families
A consultation can begin with skilled-migration options, a family relationship, study plans or an existing visa concern. The useful starting point is the outcome you want and the facts that may affect it, rather than a list of visa numbers.
For a skilled enquiry, prepare your occupation, qualifications, work history, English evidence and current visa position. For a Partner or family enquiry, outline the relationship, each person’s location and any relevant application history. Keep the initial summary brief.
Individual and family pathways →
For employers and schools
An employer enquiry should identify the business, work location, position, principal duties and proposed start date. If you already have a candidate in mind, explain their present visa position without sending unnecessary identity documents in the first message.
Employer sponsorship involves the business and proposed role as well as the worker. Ausdirect’s service pages explain sponsorship assistance and education-sector enquiries so you can identify the relevant starting point.
Schools and international teachers →
Prepare for a useful conversation
Write down the questions you want answered, the date any visa expires and the date of any refusal or other decision. Where a deadline may be urgent, say so at the start and have the actual notice available for review.
Ask how the work would be scoped, who would assist and what information is needed next. Use the team page to review the published professional information. Do not assume that an initial discussion includes preparation or lodgement of an application.
Share documents through the right channel
For an initial enquiry, provide a short description and a way to contact you. Avoid sending passports, financial records or sensitive family material in an ordinary enquiry email. Ask the team for the appropriate secure channel if documents are needed.
Existing clients can use the client portal linked from the contact page. Check the destination before signing in and keep your account credentials private.
How we can help
Ausdirect can help identify the migration questions raised by your circumstances and explain the scope of assistance available.
Questions to consider
Can I attend without an appointment?
Please confirm arrangements with the team before attending the Point Cook office.
Do I need to know the visa I want first?
No. Explain your goals and circumstances so the initial discussion can identify the questions and options to consider.
Your next step
Call 1800 462 188 or review the consultation options. Confirm the office appointment, scope and fee before attending.